Our Frequently Asked Questions are designed to help answer any questions you may have. If you still have additional questions, please don’t hesitate to contact us. We are here to help.
Do I need a prescription?
Not always. California now allows direct access for physical therapy without a doctor’s prescription. It is always best to check with our office to make sure your policy allows it. For more information about direct access, Click Here. You can also use a prescription from another physical therapy clinic or come to our clinic even if the doctor recommended another clinic. It is your choice where you receive physical therapy treatment.
How long will my appointment be?
Usually, your first appointment is the longest, between 1-1½ hours. Follow-up treatments are 45-60 minutes, depending on your personalized treatment plan.
Should I come early?
Plan to come approximately 15 minutes early so you can find the office and fill out paperwork before your appointment. If you printed and filled out the paperwork at home, you can arrive 5 minutes early.
Will I receive treatment on my first visit?
This depends on your diagnosis, tolerance, and pain level. The first day may just consist of examination, tests, and education. If time permits and if appropriate, some treatment may be administered and/or a home exercise program may be issued.
Should I bring my x-rays, MRI, etc?
It’s not necessary to bring the actual x-ray or MRI, but the typed report by the radiologist would be helpful. If you don’t have it, we can call the doctor’s office and have it faxed over.
What should I wear?
Please wear comfortable clothes that you are able to move in. If we are treating your knee, hip or low back shorts or loose workout pants would be ideal. If it is your shoulder, just wear a loose t-shirt so your shoulder can be exposed.
Does insurance cover physical therapy?
Yes, in most cases. You may be responsible for a co-pay at each visit, co-insurance (percentage of the treatment cost), or deductible. When you call to schedule your evaluation, our front office staff will ask for your insurance information. We will verify your benefits so you will know what you are responsible for prior to your first visit. Even if we don’t take your insurance, please ask about cash courtesy options, and we are happy to check for any out-of-network benefits you might have. To learn more about the insurance plans we accept, Click Here.
